|
No matter how well you define your organizational strategy, or how clearly you define your systems and processes, or how SMART you make your goals, there is only one thing you must keep in mind if you want to ULTIMATELY SUCCEED:
YOU NEED TO TAKE CARE OF YOUR HUMAN CAPITAL
Your employees are your internal customers and make the difference between success and failure in terms of revenue and profit for your company.
At a minimum, in order to feel valued and valuable, these things are necessary for each employee:
- A clear job description - which realistically represents the role and function of each position
- Clear, meaningful, measurable, and agreed-upon goals for every employee
- Expectations that employees will be accountable to what they have agreed to accomplish
- A manager or supervisor that communicates well with his/her reports
- Performance reviews that are sensitive, positive, fair, yet realistic
- Acknowledgement of effort beyond the expected and acknowledgement of all accomplishments
In order to help each employee reach his or her potential, it is also important to know how to understand each person's uniqueness. Here are some basics that will help you do that:
- Know their behavioral style
- Know their values priorities
- Know their EQ (yes, this score can be increased, and research proves there is a direct correlation between EQ score and performance effectiveness)
YOUR BEST MONEY WILL BE SPENT ON ENSURING YOUR MANAGERS CAN MANAGE
|
